PUBLISHED IoT

A study on the adoption of IoT smart home service: using Value-based Adoption Model

Kim, Y., Park, Y., Choi, J.
Total Quality Management & Business Excellence (2017) Vol. 28 (9-10) : 1149-1165
Impact Factor 3.9
Quartile Q1
Citations 481
DOI: 10.1080/14783363.2017.1310708

Abstract

This study aims to comprehensively examine the adoption of smart home service. A new model combining VAM (Value-based Adoption Model) and TAM (Technical Acceptance Model) was developed and analysed with a set of variables from Unified Theory of Acceptance and Use of Technology and Elaboration Likelihood Model.

Overview

This highly-cited research (481 citations) examines the adoption factors of IoT smart home services through an integrated theoretical framework combining multiple adoption models.

Research Framework

We developed a comprehensive model integrating:

  • VAM (Value-based Adoption Model)
  • TAM (Technology Acceptance Model)
  • UTAUT (Unified Theory of Acceptance and Use of Technology)
  • ELM (Elaboration Likelihood Model)

Methodology

  • Sample: Smart home service users and potential adopters
  • Analysis: Structural equation modeling (SEM)
  • Variables: Perceived usefulness, ease of use, perceived value, social influence, facilitating conditions

Key Findings

Value Perception Factors

  • Perceived Usefulness: Strong positive effect on adoption intention
  • Perceived Ease of Use: Significant mediating role
  • Perceived Value: Critical determinant of adoption decision

Social and Contextual Factors

  • Social Influence: Moderate effect on adoption intention
  • Facilitating Conditions: Enable actual usage behavior
  • Trust: Essential foundation for smart home adoption

Theoretical Contributions

  1. Integration of multiple adoption theories for comprehensive understanding
  2. Identification of unique characteristics of IoT smart home services
  3. Validation of value-based approach in IoT context

Practical Implications

  • Service providers should focus on demonstrating tangible value
  • Ease of installation and use are critical for market penetration
  • Building trust through security and privacy protection is essential

Impact

With 481 citations, this paper has become a foundational reference in IoT and smart home adoption research, widely cited in technology acceptance and innovation diffusion studies.

Publication Details

Journal: Total Quality Management & Business Excellence
Impact Factor: 3.9 (Q1)
Citations: 481
DOI: 10.1080/14783363.2017.1310708