@article{seo2018-efficiency,
  author = {Seo, Inhee and Kim, Yonghee and Choi, Jeongil},
  title = {Assessment of efficiency in public service–focused on Government 3.0 case in Korea},
  journal = {Total Quality Management \& Business Excellence},
  year = {2018},
  volume = {29},
  number = {9-10},
  pages = {1161--1184},
  doi = {10.1080/14783363.2018.1487596}
}